Please sign , date, and return this rental agreement in order to secure your reservation.  If using a credit card, you may fax or mail this signed agreement back or if using a check you can mail it back with your check.  Your signature on this agreement, or taking possession of the cabin after receipt of this agreement, or payment of money is evidence of our acceptance of the agreement and your intent to use this for a vacation rental.  You will be sent a confirmation letter as soon as this signed agreement and payment is received. 

Rental fees and prepaid rent deposits:  Reservations require at least a 50% deposit made by credit card or check  to guarantee your reservation.  Your check or credit card along with this signed agreement must be received before the rental unit will be secured for your reservation.  It is your responsibility to provide your credit card number and make sure your final balance is received at least 1 month prior to your arrival date. If a reservation is made within 30 days of arrival date rental fees must be paid in full at time of booking.  We will regretfully have to cancel your reservation if the final balance is not received by the due date on this agreement and there will be no refund issued.

Cancellation policy and refunds:  We know that plans can go astray. However, we rely primarily on advance reservations and cancellations cannot always be filled.  So to be fair to all concerned, our policy is as follows: Any rental fees paid, less a $50 processing fee plus any credit card fees, are refundable, if the reservation is canceled at least 60 days prior to your arrival date.  If you cancel during the 60 days prior to your arrival, you will forfeit all rental fees collected.  If the canceled reservation is re- booked, we will refund your forfeited rental fee, less a $50 processing fee plus any credit card fees, after the end of that rental.  No shows will be charged in full unless the cabin is re-rented.  We recommend that you purchase trip insurance to cover the potential financial loss.  Visit www.InsureMyTrip.com for details. 

Security Deposit:  Prior to your arrival a credit card number must be given to keep on file for a security deposit.  This is to protect us from possible damages to our property. Security charges will only be applied to your credit card if necessary and you will be notified  Guests are financially responsible for all damages and additional cleaning fees if  necessary.  Should our managers find the cabin in an unacceptable condition upon your departure, your security deposit will be used for extra cleaning, damage repairs, replacement of missing contents expenses resulting from agreement violations such as smoking in the cabin, trash left in cabin, dirty dishes left unwashed, furniture moved, etc...

Check-In Procedures:  Upon arrival you will come to the office and register.  At this time you will verify the number in your party.  For verification of your identity, we will ask you to provide us a copy of your drivers license and your credit card and CCV number with name and billing address.  You will be required to have a credit card number on file for your security deposit and your vehicles must be registered.  You will receive window tags for all vehicles in your party to be displayed while you are a guest of our resort, and a key to your cabin.  Office hours vary depending on the season. If you will not be checking in until after 8:oopm you must notify the office before arrival or you will be charged an additional $20 late check-in fee.

The renter agrees that he/she will not claim any charge backs or credits from his/her credit card company for any fees charged to his/her credit card, including but not limited to deposit, rental, or additional damage or security deposit fees.

No refunds due to weather, change of plans, or early departures.  All guests are financially responsible for the entire booking once your reservation has been made.

Returned check fee:  There is a $50.00 per check fee for all returned checks.

Rental Policies:  We cater to families and strive to provide an upscale family mountain vacation rental experience.  Renters agree to abide by our Happy Acre Resort rules that are posted in each cabin.

Each cabin comes fully furnished including dishes, silverware, cookware, coffee maker, filters, microwave, a limited supply of toilet paper and paper towels, dish soap, hand soap, and cleaning supplies.  You provide your linens or you can rent them from the office for a $10 per person fee. This includes sheets and towels and blankets. Do not rearrange furniture.  The managers are not responsible for any item left in a cabin by a renter.  If the managers are requested by the renter to return any item left in a cabin, items will be returned by UPS of US Postal Service for a service charge of shipping costs plus $15.00 handling fee.

Maintenance:  Please report any problems or damages in your cabin the day of check-in to the managers.  If not reported, we must assume the damage or loss occurred during your occupancy and we will have to charge you.  When maintenance needs arise during your stay please contact the managers.  It may be necessary for them to enter the cabin during reasonable hours to perform minor repairs.  There will be no refunds for the malfunction of any equipment including but not limited to air conditioning, TV, appliances or power outages.

Housekeeping:  Housekeeping is not provided during your stay but can be arranged ahead of time for a fee.  Our housekeeper takes great care to provide you with a clean cabin and tips are appreciated.

Minimum Age required to rent a cabin is 21 years and the person who books the cabin must stay at the cabin for the entire rental period.  Sub-letting or parents renting for their children under the age of 21 is NOT allowed.  No student groups or house parties of any kind.

Maximum Occupancy:  The number of persons occupying your cabin shall not exceed the number stated on your reservation.  If additional persons are added after your reservation is secured you must inform us upon arrival and charges will be added as necessary.  Renters may be subject to cancellation/penalties if numbers exceed confirmed occupants listed.  This is a violation of the rental agreement.

Visitors:  All visitors to your cabin MUST stop at the office and sign in.  They will be required to present a drivers license and will receive a visitors tag to display in their windshield.  All daytime visitors will be charged a $3 per person fee, and an $8 per pet fee. Children under 5 years old are free. Overnight visitors will be charged according to our extra person fees as stated in our rules and our $25/pet fee. Resort quiet hour is at 10:00pm. This means no loud noises, including laughter after 10pm.  All music must be completely turned off.  Alcohol is allowed with moderation only and must be kept in your site. This is not a party hang out.  We are a family oriented, peaceful resort, catering to those that want an enjoyable vacation experience.  Day visitors MUST leave the resort by 9:30 PM.  

Phones:  We are located in the mountains and only Verizon cell phones work at our resort.

Pets:  We are a pet friendly resort therefore we do allow pets in our resort.  There is a $25per/pet fee.   Please keep your pet on a leash at all times and clean up after them.  Do not leave pets unattended and outside the rental unit.  Pets are not allowed inside the pool area, office, bathhouse, or any resort buildings.  Aggressive pets are not welcome.

Check-In and Check-Out times:  Check-in is 4:00pm and check-out is 11:00am.  While we make every effort to have your cabin ready, there may be a delay during peak season and your patience is appreciated.  An additional nights stay will be charged for late check-outs.

Smoking and smoke detectors:  There is no smoking allowed in our cabins, our pool area, bathhouse, office or any of our resort buildings.  If we find evidence of smoking inside any of our properties, you will forfeit your entire security deposit,  There are smoke detectors in all of our cabins, do not unplug or remove the batteries from them.  There are also fire extinguishers under every kitchen sink in case of an emergency.

Campfires:  All our cabins have fire rings and there is firewood for sale at our office.  We enforce all local burn bans.

Pool:  Our pool is open from Memorial Day to Labor Day and is exclusively for our guests. You must have a pool pass in order to use the pool.  All persons in your party must come to the office to receive their pool pass.  Our pool rules are posted at the pool and will be strictly enforced. You will not be allowed to use the pool without a pool pass.

Check-out Procedures:  Upon departure guests are required to leave the property in the same general condition at was when they arrived.  Please comply with the following before check-out:
     1.  Dishes, pots, pans, silverware and utensils should be washed and put away.
    2.  Charcoal or gas grill cleaned and gas turned off.
    3.  Windows and doors closed and locked,  All lights turned off to conserve energy.
    4.  Thermostat set to 50 degrees when on heat setting and air conditioners turned off.
    5.  All garbage and trash bagged and placed in dumpster located by office.
    6.  Property left neat and in order.
    7.  Fire rings should be free of trash and not left burning.
    8.  Keys should be dropped off at the office or left in the drop box outside of office.


This property is privately owned.  The renter accepts renting privileges with the understanding the he/she does hereby release Happy Acres Resort, its officers and employees of all liability for loss or damage to property and injury, against claims resulting from loss or damage to property or injury to the person of any member of the family or guest of the registered renters arising out of the use of the resort facilities. 



I acknowledge and confirm that I have read and agree to all conditions on this rental agreement.

Signed: __________________________________________________________________

Dated: ___________________________________________________________________

Drivers license: Will be required at check-in

Cabin :
Name:
Reservation #:
Total Amount Due:

Arrival Date:                                                 (4:00 PM Check In)
Departure Date:                                                       (11:00 AM Check Out)   


Number of guests:  Adults:
                             Children:
Number of Pets:

Please Select one:
    _____1. Check Enclosed for full amount due

    _____2.  Check enclosed for 1/2 the total amount due and the balance to be paid 30 days in advance of my reservation date

    _____3. Charge my credit card 1/2 the total amount due and the balance to be charged 30 days in advance of my reservation date

    _____4.  Charge my credit card for the total amount due

  

A Credit Card must be supplied for a security deposit.  We will not charge your card unless necessary and you will be notified.

Happy Acres Resort
3332 Little Pine Creek Road
Waterville, Pa 17776
570-753-8000 Phone
570-753-8030 fax
www.happyacresresort.net
Email:  info@happyacresresort.net